Privacy Policy

Last Updated: September 27, 2024

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Welcome to Aurove Flask (“we”, “us”, “our”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our platform for purchasing our products (the “Platform”). By using the Platform, you consent to the practices described in this Privacy Policy.

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1. Information We Collect

We collect the following types of information when you use our Platform:

a. Personal Information:

• Name, email address, phone number, and delivery address when you create an account or place an order.

• Payment information such as credit card details for processing payments (managed by our third-party payment provider).

b. Non-Personal Information:

• Technical data like your IP address, browser type, operating system, and device information when you interact with the Platform.

c. Order Information:

• Purchase history, product preferences, and order details to help us improve your shopping experience.

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2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including delivery and customer support.

• Send you order confirmations, updates, and marketing communications (only if you have opted in).

• Improve our products, services, and Platform experience.

• Personalise content and product recommendations based on your interests.

• Protect against fraud and unauthorised transactions.

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3. Sharing Your Information

We may share your information in the following ways:

• Service Providers: We work with third-party service providers (e.g., payment processors, delivery partners) who assist us in running our business. These providers are required to maintain the confidentiality of your information and use it only for the purposes we specify.

• Legal Obligations: We may disclose your information if required by law or to protect our rights, property, or safety.

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4. Data Security

We implement a variety of security measures to ensure the protection of your personal information. Your data is stored in a secure environment and is only accessible by employees, contractors, and service providers who need access to perform their duties. We also use secure encryption technology for sensitive data transmissions, such as payment information.

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5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Platform. Cookies help us understand how you use our Platform, remember your preferences, and show you relevant content and advertisements. You can manage your cookie preferences through your browser settings.

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6. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information by logging into your account or contacting us.

• Opt out of marketing communications by clicking the “unsubscribe” link in any promotional email we send.

• Request that we limit or restrict the processing of your data in certain circumstances.

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7. Third-Party Links

Our Platform may contain links to other websites operated by third parties. This Privacy Policy does not cover the practices of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our Platform and revising the “Last Updated” date at the top.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Aurove Flask
Email: support@auroveflask.com

By using our Platform, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for trusting Aurove Flask with your personal information!